Trusted voting, branded campaigns, and finance-ready operations in one platform.
Support knowledge base

FAQs

Frequently asked questions

36published FAQs items

These entries are rendered from Supabase CMS data so the page stays current without code edits.

Clear answers for organizers, voters, and platform operators.

01

What is FDAPP?

FDAPP is an enterprise voting and campaign management platform for public voting events, contestant competitions, award programs, and branded engagement campaigns.

02

Can FDAPP support paid voting?

Yes. Stripe and Khalti-backed vote packages are supported.

03

What is FDAPP?

FDAPP is an enterprise voting and campaign management platform for public voting events, contestant competitions, award programs, and branded engagement campaigns.

04

How does contestant voting work?

Organizers create a campaign, add voting stages and candidates, publish the campaign page, and voters select a candidate before submitting a free vote or buying vote packages.

05

Can admins update public pages?

Yes. CMS pages, FAQs, navigation, footer links, and plans are editable from admin.

06

How does contestant voting work?

Organizers create a campaign, add voting stages and candidates, publish the campaign page, and voters select a candidate before submitting a free vote or buying vote packages.

07

Can FDAPP support paid voting?

Yes. FDAPP supports paid vote packages and payment gateway checkout, allowing organizers to sell vote bundles while keeping vote records linked to the selected candidate.

08

Can FDAPP support paid voting?

Yes. FDAPP supports paid vote packages and payment gateway checkout, allowing organizers to sell vote bundles while keeping vote records linked to the selected candidate.

09

Can we run free and paid voting together?

Yes. Mixed stages support both free votes and paid vote packages within the same campaign.

10

Can campaigns also allow free votes?

Yes. Campaign stages can allow free voting, paid voting, or a mixed flow depending on the campaign rules configured by the organizer.

11

Can campaigns use coupon-based voting offers?

Yes. Admins can create coupon codes and attach discounts to stage-specific vote packages.

12

Can campaigns also allow free votes?

Yes. Campaign stages can allow free voting, paid voting, or a mixed flow depending on the campaign rules configured by the organizer.

13

How are voters verified?

FDAPP can verify voters through email-based verification before allowing free vote submission or payment continuation.

14

How are voters verified?

FDAPP can verify voters through email-based verification before allowing free vote submission or payment continuation.

15

Does FDAPP support white-label event launches?

Yes. The platform supports branded public pages, custom content, and multi-campaign administration.

16

How do voters verify before casting a vote?

Voters can verify their email directly in the voting flow before submitting free votes or continuing to payment.

17

Can each campaign have multiple stages?

Yes. Campaigns can include qualifiers, auditions, semi-finals, finals, or any custom stage structure with separate candidates and vote packages.

18

Can each campaign have multiple stages?

Yes. Campaigns can include qualifiers, auditions, semi-finals, finals, or any custom stage structure with separate candidates and vote packages.

19

Can we upload campaign and stage banners?

Yes. Admins can manage campaign images, stage banners, candidate photos, and other media assets so public pages stay branded and professional.

20

Can we upload campaign and stage banners?

Yes. Admins can manage campaign images, stage banners, candidate photos, and other media assets so public pages stay branded and professional.

21

Does FDAPP support coupons or promotional voting?

Yes. FDAPP can publish coupon or promotional vote packages so campaigns can run offers, sponsor promotions, or special voting bundles.

22

Does FDAPP support coupons or promotional voting?

Yes. FDAPP can publish coupon or promotional vote packages so campaigns can run offers, sponsor promotions, or special voting bundles.

23

Can organizers manage website content without code?

Yes. FAQs, banners, pages, subscription plans, navigation, footer links, news updates, and campaign content can be managed from the admin CMS.

24

Can organizers manage website content without code?

Yes. FAQs, banners, pages, subscription plans, navigation, footer links, news updates, and campaign content can be managed from the admin CMS.

25

Is FDAPP mobile responsive?

Yes. Public campaign pages, candidate pages, checkout steps, and the voting flow are designed to work across desktop, tablet, and mobile devices.

26

Is FDAPP mobile responsive?

Yes. Public campaign pages, candidate pages, checkout steps, and the voting flow are designed to work across desktop, tablet, and mobile devices.

27

Can campaigns be white-labeled?

Yes. FDAPP supports branded campaign experiences, custom content, campaign-specific visuals, and configurable public pages for enterprise launches.

28

Can campaigns be white-labeled?

Yes. FDAPP supports branded campaign experiences, custom content, campaign-specific visuals, and configurable public pages for enterprise launches.

29

How are results and leaderboards handled?

FDAPP can track votes by campaign, stage, and candidate. Admins can review performance data and decide what public result information should be shown.

30

How are results and leaderboards handled?

FDAPP can track votes by campaign, stage, and candidate. Admins can review performance data and decide what public result information should be shown.

31

What payment currency is supported?

FDAPP can be configured for the campaign currency used by the organization, including USD for international campaigns.

32

What payment currency is supported?

FDAPP can be configured for the campaign currency used by the organization, including USD for international campaigns.

33

Can FDAPP support enterprise reporting?

Yes. The admin panel is designed for operational reporting across campaigns, candidates, vote packages, transactions, settlements, and CMS activity.

34

Can FDAPP support enterprise reporting?

Yes. The admin panel is designed for operational reporting across campaigns, candidates, vote packages, transactions, settlements, and CMS activity.

35

How do organizers get support?

Organizers can contact FDAPP through the website or email info@fdapp.co.uk for campaign setup, technical support, and launch assistance.

36

How do organizers get support?

Organizers can contact FDAPP through the website or email info@fdapp.co.uk for campaign setup, technical support, and launch assistance.